Privacy Policy

Your privacy is important to us. This Privacy Policy explains how baack.it (“we”, “us”, or “our”) collects, uses, and protects your information when you use our services. We may update this policy at any time by posting the revised version on this page.

1. Information We Collect

Account Information

• Email address
• Profile information (name, username, or avatar if provided)

Payment and Transaction Data

• Subscription status and transaction history
• Stripe customer identifiers associated with your account
• Billing-related details handled directly by Stripe — we do not store full card details

Technical and Usage Data

• IP address and approximate location
• Device type, browser type, and operating system
• Pages visited, timestamps, and interaction data

User Content

• Content published by creators (text, media, links, pricing, etc.)

Community Access Data

• Platform account identifiers (e.g. Telegram user ID, Discord user ID) required to grant or revoke access to communities

2. How We Use Your Information

We use your information to:

• Provide and operate the platform
• Authenticate users and secure accounts
• Process payments and manage subscriptions
• Grant and revoke access to external communities
• Send transactional emails (e.g. OTP verification codes, subscription confirmations, account notices)
• Improve the service and monitor usage patterns
• Detect and prevent fraud and abuse

3. Third-Party Service Providers

We share data with third-party providers necessary to operate the platform. These include:

• Stripe — payment processing. Stripe may collect and process payment data independently under its own Privacy Policy.
• Supabase — database and authentication infrastructure.
• Telegram, Discord, WhatsApp — community access management. Account identifiers are shared with these platforms to grant or revoke community access.

We do not sell personal data to third parties.

We may also disclose information to authorities if required by applicable law or to protect our legal rights.

4. Cookies and Tracking

We use essential cookies and similar technologies to maintain user sessions, secure the platform, and ensure proper functionality. We do not use advertising or cross-site tracking technologies.

5. Consent to Electronic Communications

By creating an account or using baack.it, you consent to receive transactional and service-related communications from us by email. These may include OTP codes, subscription updates, billing notices, and other account-related messages. You may not opt out of transactional communications while your account is active.

6. Data Retention

We retain your information for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. If you close your account, we may retain certain data for a limited period as required by law or for fraud prevention purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@baack.it. We will respond within a reasonable timeframe, subject to applicable legal obligations.

8. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure and we cannot guarantee absolute protection against unauthorized access.

9. International Data Transfers

Your information may be stored and processed in countries other than your country of residence, depending on where our service providers operate. We ensure that any such transfers comply with applicable data protection laws.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the service after updates are posted constitutes your acceptance of the revised policy.

12. Contact

For privacy-related questions or requests, contact us at support@baack.it.